Shipping policy

📦 Shipping Policy

Thank you for shopping with The Creative Flamingo!
We’re committed to getting your order to you quickly, safely, and with a little extra joy. Here's everything you need to know about our shipping process:

🌍 Where We Ship

We currently ship to:

  • Canada (excluding Yukon, Northwest Territories, and Nunavut)

  • Most of the United States (excluding Hawaii and Alaska)

🛠 Processing Time

  • Orders are processed within 5–7 business days after purchase.

  • During peak seasons or sales, processing times may be slightly longer (we appreciate your patience!).

  • You’ll receive a shipping confirmation email once your order is on its way.

🚚 Shipping Options & Delivery Times

Shipping rates are automatically calculated at checkout based on your location and order weight.

Typical delivery windows:

Destination Standard Delivery Time
Canada 5–10 business days
United States 7–14 business days

✨ Please note: these timelines are estimates and do not include processing time.

📦 Tracking & Shipping Methods

  • Sticker-only orders may ship via standard letter mail and may not include tracking.

  • Tracked shipping options may be available at checkout depending on your order contents and destination.

  • If tracking is included, you’ll receive a link in your confirmation email.

📫 Missing or Delayed Packages

If your order hasn’t arrived after the estimated window:

🧾 Duties & Customs (U.S. Orders Only)

  • U.S. customers typically do not incur customs or duties on small orders.

  • Buyers are responsible for any additional fees should they occur.

For any other questions about shipping, reach out anytime at info@thecreativeflamingo.ca.
Thank you for supporting our small business! 💖